Privacy
Last updated September 15, 2026
This page explains what Polymerize collects when you use Discover and what we do with it.
What we collect
- Account details you give us: name, email, company, job title and location.
- Sign-in data: a hashed password, passkeys and two-factor settings. We never store your password in plain text.
- The projects, files and results you create in Discover, and messages you send to support.
- Usage data: pages and features you use, screen size and referrer, plus a salted hash of your IP address and an approximate location derived from it.
- Security logs: sign-ins and sensitive account actions, including the IP address they came from.
How we use it
- To run your account, keep it secure and provide the features you use.
- To answer support requests and understand which parts of Discover need work.
- We do not sell your data.
Cookies
- We use essential cookies to keep you signed in and to protect forms against cross-site request forgery. Discover doesn't work without them.
Who else sees it
- Payments are handled by Stripe; we don't store your card details.
- Members of your organization can see the work you share with them.
- Polymerize staff can access account data only to provide support or keep the service secure, and those actions are logged.
Your choices
- You can update your profile and security settings at any time from Settings.
- To get a copy of your data or have your account deleted, contact support.
Questions about privacy? Contact support.